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Xero Training: Accessing Help And Support
Navigating accounting software can sometimes be challenging, especially if you’re new to the platform. Fortunately, Xero Central offers a range of resources and support to help you get the most out of your Xero subscription. From webinars and courses to unlimited online support, there’s help at every turn. This article will show you how to access and use Xero’s help and support.
Xero Central: Your One-Stop Shop
Xero Central is a treasure trove of information. You’ll find articles, guides and tutorials to answer your questions. If you’re seeking expert help, Xero Central is the place to go. You can browse different topics or use the search function to find a specific support article that addresses your issue.
Customer Support: Reach Us When You Need Us
One of Xero’s best features is its customer support. You can contact the Xero support team if you can’t find the answers you’re looking for. You can open a case directly from a support article or let them know your preferred time to call. They’ll get back to you as soon as possible to resolve any issues you may have.
Xero Community: Peer Support and Discussions
If you prefer community-based support, Xero Community is the place to be. Here, you can discuss with other Xero users, accountants and bookkeepers. You’ll find valuable insights and answers in the community discussion threads, whether it’s about invoices, transactions, or any other accounting topic.
Courses and Certifications: Enhance Your Skills
Becoming certified in Xero can be an outstanding achievement if you’re an accountant or bookkeeper. Xero offers a range of certification courses, both self-paced and instructor-led.
Webinars and live events
As well as courses, you can also attend live events and webinars. These are often topic-specific and offer a more interactive way of learning.
Badges and certificates
Once you have completed a course, you will receive a badge or certificate, which can be viewed in your learning profile on Xero Central.
Hubdoc: Automate and Store Documents
Hubdoc is an integrated feature in Xero that allows you to automate the import of client data and create custom work papers. If you need help using Hubdoc, this feature has dedicated articles and support teams.
Getting Started With Free Xero
You can start with a free trial if you’re new to Xero. This allows you to practice and use Xero’s features before committing to a subscription. During the trial, you can also access free and unlimited online support.
Have You Still Got Questions?
If you still have questions, don’t hesitate to contact the Xero support team. Whether by email or phone, they’re always ready to help.
Conclusion: Xero’s Commitment To User Support
Whether you’re a small business owner, an accountant or just someone who wants to understand Xero better, a wealth of support and resources is available. From Xero Central to the dedicated customer support team, you’re never alone on your journey to mastering Xero.
Xero is cloud-based accounting software. You can use it to manage customer invoices, track expenses, reconcile bank transactions, and more. To get started with Xero, you’ll need to sign up for an account, and then you can start using the different features.
You can view your learning progress by going to ‘Learn’ on the main menu bar at the top of any page in Xero UK. This page will provide an overview of all the topics covered and any certificates and badges earned during your time using the platform.
Xero Gold Partner is Xero certified and is able to offer a professional service in getting you set up with Xero. Contact JacRox using the form below and one of our Xero specialists will be in touch.
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